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Accepting a text message as a call out
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<blockquote data-quote="104Feeder" data-source="post: 1116541" data-attributes="member: 42554"><p>All that is required in our supplement is that the employee "notify" the Company. Carrier pigeon would suffice. </p><p></p><p>I think the BA has an excellent argument with the ODS because that is an SMS message using the exact same technology as cell phone text messaging. That said, I think UPS & employees should evolve to embrace other forms of communication wherever possble, and text messaging is ubiquitous today. I would say "by mutual agreement" should be the standard, and if Management doesn't want to embrace text messaging they shouldn't accept or use it themselves anywhere in the Company including ODS. I think it would be reasonable to ask that employees texting in sick should text multiple sources as the person you are texting might not be working that day. The idea is to not burden either party. I called in sick on a day I knew I was going to be having a safety ride (not to avoid the ride) and as a courtesy texted the supervisor so that he would not make the journey into work since I knew he didn't have to on that day. He was appreciative and a little courtesy goes a long way. He often texts me about simple issues we can resolve without going into the office and I do the same. </p><p></p><p>If the OP Is having attendance issues with a particular employee that could easily be resolved through the disciplinary process. Perhaps "grilling" by whomever the employee is calling in to is causing the switch to text. Perhaps that person doesn't answer in order to avoid having people call in (had that happen before, so ended up calling the 800 number which didn't dispatch a message until hours later). Calling is essentially he said/she said anyway so it's hard to argue that there is more of a "receipt" with a call than a text. I could show you my cell phone with me calling that number, but there is no proof of actual connection and none if using a home phone.</p></blockquote><p></p>
[QUOTE="104Feeder, post: 1116541, member: 42554"] All that is required in our supplement is that the employee "notify" the Company. Carrier pigeon would suffice. I think the BA has an excellent argument with the ODS because that is an SMS message using the exact same technology as cell phone text messaging. That said, I think UPS & employees should evolve to embrace other forms of communication wherever possble, and text messaging is ubiquitous today. I would say "by mutual agreement" should be the standard, and if Management doesn't want to embrace text messaging they shouldn't accept or use it themselves anywhere in the Company including ODS. I think it would be reasonable to ask that employees texting in sick should text multiple sources as the person you are texting might not be working that day. The idea is to not burden either party. I called in sick on a day I knew I was going to be having a safety ride (not to avoid the ride) and as a courtesy texted the supervisor so that he would not make the journey into work since I knew he didn't have to on that day. He was appreciative and a little courtesy goes a long way. He often texts me about simple issues we can resolve without going into the office and I do the same. If the OP Is having attendance issues with a particular employee that could easily be resolved through the disciplinary process. Perhaps "grilling" by whomever the employee is calling in to is causing the switch to text. Perhaps that person doesn't answer in order to avoid having people call in (had that happen before, so ended up calling the 800 number which didn't dispatch a message until hours later). Calling is essentially he said/she said anyway so it's hard to argue that there is more of a "receipt" with a call than a text. I could show you my cell phone with me calling that number, but there is no proof of actual connection and none if using a home phone. [/QUOTE]
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Accepting a text message as a call out
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