Reply to thread

Message: <blockquote data-quote="brownIEman" data-source="post: 1130059" data-attributes="member: 14596">I would agree with your statement.  But do not forget confirmation that your message was received.  The key here is communication, and part of communication is to ensure that your message has actually been received. So a call out text can only be considered valid if you get confirmation back.  Just as, if a member of management texts a drivers cell to make a pick up, there is no way that management person could realistically hold the driver accountable for missing said pickup if there was no confirmation, the driver could very easily have missed the message.  You can't keep from accountability on unconfirmed texts, while at the same time holding UPS accountable for unconfirmed sick text-ins.  You can't have it both ways, though some employees always want it that way.</blockquote>