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<blockquote data-quote="Ghost in the Darkness" data-source="post: 3169811" data-attributes="member: 13611">Early on with access point deliveries I would choose no access point on places I knew they wouldn&#039;t want their stuff sent to a different location.&nbsp; One stop was an electronic signature that was taken out of the diad so the stop had to be sent to the access point.&nbsp; I was told in the following days that I &quot;chose wrong&quot;.&nbsp; When I saw these customers I told them I did what I could to get around it and eventually after the hassle of calling and getting the ap option removed from their stop they got their stuff at their residence again.&nbsp; But like every bad idea at UPS that won&#039;t die, a couple weeks later access point shows back up for these customers again.&nbsp; I really don&#039;t know if this idea was planned out so poorly or if the company is intentionally trying to lose customers and further sour its reputation in service.&nbsp; Maybe less is better.</blockquote>

[QUOTE="Ghost in the Darkness, post: 3169811, member: 13611"] Early on with access point deliveries I would choose no access point on places I knew they wouldn't want their stuff sent to a different location. One stop was an electronic signature that was taken out of the diad so the stop had to be sent to the access point. I was told in the following days that I "chose wrong". When I saw these customers I told them I did what I could to get around it and eventually after the hassle of calling and getting the ap option removed from their stop they got their stuff at their residence again. But like every bad idea at UPS that won't die, a couple weeks later access point shows back up for these customers again. I really don't know if this idea was planned out so poorly or if the company is intentionally trying to lose customers and further sour its reputation in service. Maybe less is better. [/QUOTE]

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