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<blockquote data-quote="OrioN" data-source="post: 1663306" data-attributes="member: 58562"><p>very interesting read... i agree it works if the customer has a <strong>say in it first</strong> to be re-directed to an AP from what worldwide has stated earlier... not letting the UPS system decide for them.</p><p></p><p>as for Adult Sig or Direct Sig options, you can just redirect them to the local UPS store for the signature, since they'll be the ones responsible to check the ID and verify the consignees & had training to do so vs a lowly paid clerk at an AP location...</p><p></p><p>as for the purple side, they are expanding the hours of a couple of FedEx Offices from banker's hours to <strong>24/7</strong> hours! that gives greater flexibility for customers who live in the city to go <strong>anytime</strong> at their leisure to get their packages (ASR DSR or non-Sig boxes) It worked great for me in the past peak season that they can go on a Sunday or at 2am on a weekday to the FedEx Office location to get their stuff.</p><p></p><p>the UPS stores should follow suit to fulfill the customers in the same way.</p></blockquote><p></p>
[QUOTE="OrioN, post: 1663306, member: 58562"] very interesting read... i agree it works if the customer has a [B]say in it first[/B] to be re-directed to an AP from what worldwide has stated earlier... not letting the UPS system decide for them. as for Adult Sig or Direct Sig options, you can just redirect them to the local UPS store for the signature, since they'll be the ones responsible to check the ID and verify the consignees & had training to do so vs a lowly paid clerk at an AP location... as for the purple side, they are expanding the hours of a couple of FedEx Offices from banker's hours to [B]24/7[/B] hours! that gives greater flexibility for customers who live in the city to go [B]anytime[/B] at their leisure to get their packages (ASR DSR or non-Sig boxes) It worked great for me in the past peak season that they can go on a Sunday or at 2am on a weekday to the FedEx Office location to get their stuff. the UPS stores should follow suit to fulfill the customers in the same way. [/QUOTE]
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