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Accidentally Upset 2 customers this week
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<blockquote data-quote="FilingBluesFL" data-source="post: 1165963" data-attributes="member: 48124"><p>Just went through this with an angry, bitter old interior decorator. Regular driver was more than happy to put this ladys blinds and window coverings on shelves for her, with label facing a certain way so she could read it while it was on the shelf. </p><p></p><p>And then I started covering for him. "Sorry, I can't put your merchandise away for you." "Well, we'll see about that. The regular guy does it." "Well, I have a concern for my personal safety and putting your merchandise away for you could compromise my safety, and if I get hurt, I will not be covered because I was working for YOU, not UPS."</p><p></p><p>There was a big spat about it, and now we (including the regular driver) no longer put merchandise on the shelf how she wants it. There's a note on the back door to knock and wait.</p><p></p><p>Now it seems like every time I deliver there, no one answers the door, and I literally knock every 2 minutes for a 6-8 minute period, so there's no calling and complaining about me not knocking or leaving too soon.</p></blockquote><p></p>
[QUOTE="FilingBluesFL, post: 1165963, member: 48124"] Just went through this with an angry, bitter old interior decorator. Regular driver was more than happy to put this ladys blinds and window coverings on shelves for her, with label facing a certain way so she could read it while it was on the shelf. And then I started covering for him. "Sorry, I can't put your merchandise away for you." "Well, we'll see about that. The regular guy does it." "Well, I have a concern for my personal safety and putting your merchandise away for you could compromise my safety, and if I get hurt, I will not be covered because I was working for YOU, not UPS." There was a big spat about it, and now we (including the regular driver) no longer put merchandise on the shelf how she wants it. There's a note on the back door to knock and wait. Now it seems like every time I deliver there, no one answers the door, and I literally knock every 2 minutes for a 6-8 minute period, so there's no calling and complaining about me not knocking or leaving too soon. [/QUOTE]
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Accidentally Upset 2 customers this week
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