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Aetna sucks
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<blockquote data-quote="Kae3106" data-source="post: 743574" data-attributes="member: 27557"><p>The $100 wellness credits are only processed once a month so there is some delay from when you complete the assessment to when the cards are issued. I have seen many thousands of them processed through the payroll system and received both of mine so I know that the cards are being sent out. If you think yours may have been lost or sent to the wrong address, you can ask your sup to put in an inquiry and payroll will be able to tell you if anything has been processed for you yet. (Ask them to look for activity on GTN element 307 and 308 in the payroll system....one of those is for Aetna and the other is for United.) If there is nothing in the payroll system, then Aetna hasn't yet sent the information to payroll and you may need to make sure the assessment you took is marked as completed.</p></blockquote><p></p>
[QUOTE="Kae3106, post: 743574, member: 27557"] The $100 wellness credits are only processed once a month so there is some delay from when you complete the assessment to when the cards are issued. I have seen many thousands of them processed through the payroll system and received both of mine so I know that the cards are being sent out. If you think yours may have been lost or sent to the wrong address, you can ask your sup to put in an inquiry and payroll will be able to tell you if anything has been processed for you yet. (Ask them to look for activity on GTN element 307 and 308 in the payroll system....one of those is for Aetna and the other is for United.) If there is nothing in the payroll system, then Aetna hasn't yet sent the information to payroll and you may need to make sure the assessment you took is marked as completed. [/QUOTE]
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