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"Aldo" Shoe Store; scan all pickup pkgs?
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<blockquote data-quote="COH_IE" data-source="post: 633314" data-attributes="member: 8822"><p>Any & all packages in UPS dropboxes should receive a scan, regardless of service level (including ARS packages). Additionally, if a customer drops off a bundle of envelopes with the PSB attached, the driver should scan both the PSB as well as all of the packages associated with it.</p><p></p><p>If a driver receives an ODS pickup event, all packages should be scanned at that pickup.</p><p></p><p>If a driver has a daily pickup and is asked by the customer to scan all packages, the driver should explain that each individual package will receive a scan at the local sort facility and that scanning the PSB will account for all the packages picked up. It is not necessary to scan anything further -- the driver should then enter the appropriate package counts for each service level. The driver should verify that the number of packages picked up matches the number listed on the PSB. If it does not match, the driver should record the actual number on the PSB along with his signature after the customer verifies that there are no more packages remaining to be shipped.</p><p></p><p>I would venture to guess that Aldo has their billing tied to the origin scan, which may explain why they would want the drivers scanning all packages.</p></blockquote><p></p>
[QUOTE="COH_IE, post: 633314, member: 8822"] Any & all packages in UPS dropboxes should receive a scan, regardless of service level (including ARS packages). Additionally, if a customer drops off a bundle of envelopes with the PSB attached, the driver should scan both the PSB as well as all of the packages associated with it. If a driver receives an ODS pickup event, all packages should be scanned at that pickup. If a driver has a daily pickup and is asked by the customer to scan all packages, the driver should explain that each individual package will receive a scan at the local sort facility and that scanning the PSB will account for all the packages picked up. It is not necessary to scan anything further -- the driver should then enter the appropriate package counts for each service level. The driver should verify that the number of packages picked up matches the number listed on the PSB. If it does not match, the driver should record the actual number on the PSB along with his signature after the customer verifies that there are no more packages remaining to be shipped. I would venture to guess that Aldo has their billing tied to the origin scan, which may explain why they would want the drivers scanning all packages. [/QUOTE]
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"Aldo" Shoe Store; scan all pickup pkgs?
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