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American Income Life
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<blockquote data-quote="gman042" data-source="post: 978800" data-attributes="member: 36560"><p>Well.....let me tell you about my experience with AIL.</p><p></p><p>Got signed up May 2011. Never did receive a copy of the actual policy but we did have the pink copy of the breakdown prepared by the agent. A short time later we got a call from the company saying we could add accidental death benefit for my wife for a nominal fee(like 6 bucks a month). We said yes and then after looking at the pink copy we discovered that that was already supposed to be on the policy.</p><p></p><p>Over the next 8 months we tried our local agent, the regional supervisor and corporate office repeatedly to try to correct the discrepancies on the policy. Never did get a response. Since they were taking the payments directly from our checking account we notified the bank to disallow withdrawals from AIL. Then we notified the BBB. AIL maintained they did nothing wrong by changing the parameters of our policy without our consent. </p><p></p><p>Got the union lawyer involved and we received a full refund of the premiums that we paid into AIL and our policy was cancelled? Supposedly.</p><p></p><p>Got a phone call from the NEW regional agent and he knew nothing about this. The policy was still on the books 3 months after we were paid out. Told him my story and said I was no longer interested in dealing with his company. </p><p></p><p>Find someone else for you life insurance needs.</p><p></p><p>This is the part were the pen is mightier than the sword.</p></blockquote><p></p>
[QUOTE="gman042, post: 978800, member: 36560"] Well.....let me tell you about my experience with AIL. Got signed up May 2011. Never did receive a copy of the actual policy but we did have the pink copy of the breakdown prepared by the agent. A short time later we got a call from the company saying we could add accidental death benefit for my wife for a nominal fee(like 6 bucks a month). We said yes and then after looking at the pink copy we discovered that that was already supposed to be on the policy. Over the next 8 months we tried our local agent, the regional supervisor and corporate office repeatedly to try to correct the discrepancies on the policy. Never did get a response. Since they were taking the payments directly from our checking account we notified the bank to disallow withdrawals from AIL. Then we notified the BBB. AIL maintained they did nothing wrong by changing the parameters of our policy without our consent. Got the union lawyer involved and we received a full refund of the premiums that we paid into AIL and our policy was cancelled? Supposedly. Got a phone call from the NEW regional agent and he knew nothing about this. The policy was still on the books 3 months after we were paid out. Told him my story and said I was no longer interested in dealing with his company. Find someone else for you life insurance needs. This is the part were the pen is mightier than the sword. [/QUOTE]
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