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An Update for Customers on the FedEx Holiday FAIL
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<blockquote data-quote="MrFedEx" data-source="post: 1240310" data-attributes="member: 12508"><p>Dear Customers,</p><p></p><p>Here's an example of just how bad FedEx is failing you this Christmas season. I have heard that many FedEx locations are not accepting most of their incoming freight. That means that your package scheduled for delivery today is sitting at a FedEx ramp (airport) facility...going nowhere. And it might just sit for a few more days at the destination FedEx location station.</p><p></p><p>This isn't an isolated report...it is nationwide. A very small portion of the problem is weather, although that's the lie FedEx will tell you. And you can't get your money back because they cancel the on-time guarantee during peak season. So...you are screwed.</p><p></p><p>FedEx knew this would happen, but all they care about is getting your money. They have it, and that's all that counts. UPS hired temporary workers, and made prudent peak season plans...FedEx did not.</p><p></p><p>Please notify your local media or try calling FedEx upper management to let them know how FedEx is screwing the customer this year. Next year, ship it UPS.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1240310, member: 12508"] Dear Customers, Here's an example of just how bad FedEx is failing you this Christmas season. I have heard that many FedEx locations are not accepting most of their incoming freight. That means that your package scheduled for delivery today is sitting at a FedEx ramp (airport) facility...going nowhere. And it might just sit for a few more days at the destination FedEx location station. This isn't an isolated report...it is nationwide. A very small portion of the problem is weather, although that's the lie FedEx will tell you. And you can't get your money back because they cancel the on-time guarantee during peak season. So...you are screwed. FedEx knew this would happen, but all they care about is getting your money. They have it, and that's all that counts. UPS hired temporary workers, and made prudent peak season plans...FedEx did not. Please notify your local media or try calling FedEx upper management to let them know how FedEx is screwing the customer this year. Next year, ship it UPS. [/QUOTE]
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An Update for Customers on the FedEx Holiday FAIL
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