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The Competition
FedEx Discussions
Another one for the Hall of Shame
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<blockquote data-quote="HomeDelivery" data-source="post: 915925" data-attributes="member: 33696"><p>as i stated in the other thread, the customer was home; all the courier had to do was ring the gate bell... </p><p></p><p>I treat the packages in my van as if it were my own, especially this peak season. WTF was that courier thinking? so what if he's pushed with high SPH, he's an HOURLY employee. If he was over-dispatched by the management, it's on them, not on the courier if he followed his methods that was learned in training.</p><p></p><p>I'm guessing that's one of the reasons why FedEx lost the Amazon account; most of the flatscreen TVs were driver-releases when I had them in my enterprise rental cargo van... but I mostly got signatures from the customers instead of just DR 'em</p></blockquote><p></p>
[QUOTE="HomeDelivery, post: 915925, member: 33696"] as i stated in the other thread, the customer was home; all the courier had to do was ring the gate bell... I treat the packages in my van as if it were my own, especially this peak season. WTF was that courier thinking? so what if he's pushed with high SPH, he's an HOURLY employee. If he was over-dispatched by the management, it's on them, not on the courier if he followed his methods that was learned in training. I'm guessing that's one of the reasons why FedEx lost the Amazon account; most of the flatscreen TVs were driver-releases when I had them in my enterprise rental cargo van... but I mostly got signatures from the customers instead of just DR 'em [/QUOTE]
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