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Anyone else having trouble with Education Assistance Program?
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<blockquote data-quote="Anonymous Citizen(AC)" data-source="post: 151834"><p>This post was made almost a year ago to the day. I am having trouble getting somebody at the cust service desk. I called the 800.850.5181. I have already received approval and have faxed the info to the fax number.248.732.1300. I faxed my grades,receipts, itemized bill, and processing request form(a new change that has to be submitted with other two documents) to them and the website is showing no grades submitted. This is crazy because school starts on Mon. and my classes will be dropped by this Friday if not paid. My HR rep is on vacation this week, conveniently. So my question is does anybody know how long it takes to cut a check once all documentation has been faxed? Do they send it to you personally? I am PT. I understand the FT operate a little different. I agree the company's disclaimer is that edcor handles every thing, you have to call them. I recently had a similiar experience with "Not authorized to ..." on the website and then a day later I was able to acces my status with no problem except no recording of my grades. Got Advice????</p></blockquote><p></p>
[QUOTE="Anonymous Citizen(AC), post: 151834"] This post was made almost a year ago to the day. I am having trouble getting somebody at the cust service desk. I called the 800.850.5181. I have already received approval and have faxed the info to the fax number.248.732.1300. I faxed my grades,receipts, itemized bill, and processing request form(a new change that has to be submitted with other two documents) to them and the website is showing no grades submitted. This is crazy because school starts on Mon. and my classes will be dropped by this Friday if not paid. My HR rep is on vacation this week, conveniently. So my question is does anybody know how long it takes to cut a check once all documentation has been faxed? Do they send it to you personally? I am PT. I understand the FT operate a little different. I agree the company's disclaimer is that edcor handles every thing, you have to call them. I recently had a similiar experience with "Not authorized to ..." on the website and then a day later I was able to acces my status with no problem except no recording of my grades. Got Advice???? [/QUOTE]
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Anyone else having trouble with Education Assistance Program?
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