I am new to the cafe. I just had a recent situation. If I am in the wrong place please direct me in the right area. I had a deadlock hearing. Was found to pay UPS $4777.00. In our handbook, article 10 section 2 stated something that should have cleared me and held UPS accountable. I need to know if someone has experienced a similar situation and if there is some sort of course of action that I can take even once the verdict has been passed down. Thanks.