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UPS Union Issues
Article 37 in trouble...Renegotiations???
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<blockquote data-quote="BrownShark" data-source="post: 309283" data-attributes="member: 12148"><p>What is truly amazing is the degree of service failures that the company IE loons are willing to create just to make "the numbers" so some other loon can read a report and believe that things are going well.</p><p> </p><p>Everyone knows that the "numbers" are a mere illusion of the daily operation.</p><p> </p><p>CEO, ***operation as his predecessor ***.</p><p> </p><p>In his video sent to the operators of the company, he asked that each of them increase the level of productivity of each center and maximise the profitability of the company.</p><p> </p><p>This is the idea of business, however, its where *** and the frontline operators part ways.</p><p> </p><p>The frontline operators and the IE department each fail to recognize each others existence and policy decisions are made that negatively affect the business. </p><p> </p><p>We have spoken about this before, saving a dime to lose a dollar.</p><p> </p><p>With the hundreds of packages that are being returned to the center each night at 930pm unserviced, the cost to the company is skyrocketing.</p><p> </p><p>The operators have chosen to "trick" the company out of seeing these failures by instructing the drivers to sheet all the unserviced packages as NR1, or Not Ready 1. This code is improper and its only use is for call tags or 1 time pickups that cannot be picked up.</p><p> </p><p>However, the use of this code allows the packages to escape the perview of the people in charge and therefore "hiding" the evidence.</p><p> </p><p>Every manager who instructs his supervisors to instruct his drivers to mis-code unserviced packages should be fired.</p><p> </p><p>Every manager who ends up with 100 grievances for excessive overtime should be disciplined for not adhering to the contract.</p><p> </p><p>Every IE loon should be replaced with experienced employees who fully understand the daily operation and all that goes with it.</p><p> </p><p>When an IE loon assigns 275 stops to a car that has 45 pickups averaging 700 pieces, that totals 320 total stops. Then, when that same car is unable to contain the pm pickups, then all hell breaks loose and several cars have to break off their routes (compromising those routes) and are re-dispatched off area to try and contain the pickups before the customers start lighting up the telephone with complaints.</p><p> </p><p>After this is done (6pm) all the trucks have to return to their assigned areas and complete the loop.</p><p> </p><p>This only gives 3 hours to complete typically 100 stops.</p><p> </p><p>This is simple math, yet the combined brain power of ***, IE DEPT and the Operators cant seem to figure it out.</p><p> </p><p>Its really too bad that the head honchos dont come to the front line and speak with us about the operation. Maybe then, some light could shed on the problems of operations and changes made.</p><p> </p><p>Until then, we are left with no option but to file grievances and fail delivery stops.<img src="/community/styles/default/xenforo/smilies/FeltTip/whiteflag.png" class="smilie" loading="lazy" alt=":whiteflag:" title="Whiteflag :whiteflag:" data-shortname=":whiteflag:" /></p><p> </p><p>If the international agrees to changes that screw us in the end, then we need to do something about those in charge at the International.</p><p> </p><p>Peace.<img src="/community/styles/default/xenforo/smilies/FeltTip/peaceful.png" class="smilie" loading="lazy" alt=":peaceful:" title="Peaceful :peaceful:" data-shortname=":peaceful:" /></p></blockquote><p></p>
[QUOTE="BrownShark, post: 309283, member: 12148"] What is truly amazing is the degree of service failures that the company IE loons are willing to create just to make "the numbers" so some other loon can read a report and believe that things are going well. Everyone knows that the "numbers" are a mere illusion of the daily operation. CEO, ***operation as his predecessor ***. In his video sent to the operators of the company, he asked that each of them increase the level of productivity of each center and maximise the profitability of the company. This is the idea of business, however, its where *** and the frontline operators part ways. The frontline operators and the IE department each fail to recognize each others existence and policy decisions are made that negatively affect the business. We have spoken about this before, saving a dime to lose a dollar. With the hundreds of packages that are being returned to the center each night at 930pm unserviced, the cost to the company is skyrocketing. The operators have chosen to "trick" the company out of seeing these failures by instructing the drivers to sheet all the unserviced packages as NR1, or Not Ready 1. This code is improper and its only use is for call tags or 1 time pickups that cannot be picked up. However, the use of this code allows the packages to escape the perview of the people in charge and therefore "hiding" the evidence. Every manager who instructs his supervisors to instruct his drivers to mis-code unserviced packages should be fired. Every manager who ends up with 100 grievances for excessive overtime should be disciplined for not adhering to the contract. Every IE loon should be replaced with experienced employees who fully understand the daily operation and all that goes with it. When an IE loon assigns 275 stops to a car that has 45 pickups averaging 700 pieces, that totals 320 total stops. Then, when that same car is unable to contain the pm pickups, then all hell breaks loose and several cars have to break off their routes (compromising those routes) and are re-dispatched off area to try and contain the pickups before the customers start lighting up the telephone with complaints. After this is done (6pm) all the trucks have to return to their assigned areas and complete the loop. This only gives 3 hours to complete typically 100 stops. This is simple math, yet the combined brain power of ***, IE DEPT and the Operators cant seem to figure it out. Its really too bad that the head honchos dont come to the front line and speak with us about the operation. Maybe then, some light could shed on the problems of operations and changes made. Until then, we are left with no option but to file grievances and fail delivery stops.:whiteflag: If the international agrees to changes that screw us in the end, then we need to do something about those in charge at the International. Peace.:peaceful: [/QUOTE]
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Article 37 in trouble...Renegotiations???
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