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As a driver, what would you have done?
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<blockquote data-quote="Jackburton" data-source="post: 1142408" data-attributes="member: 34538"><p>This might sound harsh, but you are responsible for the missing air. You aren't paid to "customize" loads and make up your own system that the driver likes. If a driver was to make a "customized" pickup arrangement with a daily pickup, say a flag in the window, and one day someone else was doing shipping and didn't put the flag in the window, the driver cruises on by and misses the pickup. </p><p></p><p>Next day the shipper calls in saying no one picked them up. Even though the two guys in the back know how the foulup happened, the owner is the one with his product sitting on the dock. The driver is responsible for making customer contact and failed to do his job by the methods. He deserved to be disciplined imho. You failed to do your job by the methods and have been disciplined, rightfully so.</p><p></p><p>Moral of this story, stop thinking and do it how they(UPS) wants it if for nothing else, the consistency of future loads. If your driver wants to move air, that's on him. You load it where it says to and there is nothing UPS can do to you.</p></blockquote><p></p>
[QUOTE="Jackburton, post: 1142408, member: 34538"] This might sound harsh, but you are responsible for the missing air. You aren't paid to "customize" loads and make up your own system that the driver likes. If a driver was to make a "customized" pickup arrangement with a daily pickup, say a flag in the window, and one day someone else was doing shipping and didn't put the flag in the window, the driver cruises on by and misses the pickup. Next day the shipper calls in saying no one picked them up. Even though the two guys in the back know how the foulup happened, the owner is the one with his product sitting on the dock. The driver is responsible for making customer contact and failed to do his job by the methods. He deserved to be disciplined imho. You failed to do your job by the methods and have been disciplined, rightfully so. Moral of this story, stop thinking and do it how they(UPS) wants it if for nothing else, the consistency of future loads. If your driver wants to move air, that's on him. You load it where it says to and there is nothing UPS can do to you. [/QUOTE]
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As a driver, what would you have done?
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