laffter
Well-Known Member
I do a little bit of "custom loading" for the two routes that I load regularly. One of them in particular, there are four stops that get NDA almost on a daily basis. I noticed that when the driver would show up and sort through his air, he'd put the air pieces with the Ground pieces. So, eventually, I started doing that myself. One of these stops is a bank. This route gets something like 10-20 savers and probably another 20-30 NDA envelopes for this place every day. It's one of the first places the regular driver goes to, and he delivers everything to this building at the same time (Ground and air). All air smalls go in a tote, and I put all Air/Ground packages for this address at the front of the 4000 shelf, no matter where the Ground pieces get PAL'd to (usually the middle of the 3000's or 4000's, or FL2 on Mondays). So the driver knows this, and it saves him the trouble of moving stuff around every morning.
He was on vacation this week. The same coverage driver had this route Tues, Wed and Thur. I pointed out to him where I put certain stops, as they aren't quite where he might have expected them to be.
On Thursday, my full time sup comes to me with some document that says this driver claims that his preloader put a next day air in the wrong place and he couldn't find it. So, I guess he either missed the time commit for it or didn't deliver it at all.
The bank is a major stop on this route. It's one of the first stops and it's a daily routine. He knew where I put the bank pieces. If he couldn't find it with his air, wouldn't the next logical choice be to look with the Ground? Afterall, I've been doing the exact same thing with these other few stops.
As drivers, what would all of you have done? Would you have taken responsibility for the screwup, or pinned it on the preloader who tries to make the driver's day a little easier?
He was on vacation this week. The same coverage driver had this route Tues, Wed and Thur. I pointed out to him where I put certain stops, as they aren't quite where he might have expected them to be.
On Thursday, my full time sup comes to me with some document that says this driver claims that his preloader put a next day air in the wrong place and he couldn't find it. So, I guess he either missed the time commit for it or didn't deliver it at all.
The bank is a major stop on this route. It's one of the first stops and it's a daily routine. He knew where I put the bank pieces. If he couldn't find it with his air, wouldn't the next logical choice be to look with the Ground? Afterall, I've been doing the exact same thing with these other few stops.
As drivers, what would all of you have done? Would you have taken responsibility for the screwup, or pinned it on the preloader who tries to make the driver's day a little easier?