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At What Lenghts Should Our Service Extend?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 332393" data-attributes="member: 12570"><p>This is where a cell phone comes in quite handy. I have several accounts that get CODs and they are quite slow so I call them on the road and the checks are all made out for me as I walk in the door. I also have another COD stop where I write down all of the CODs and method of payment and by the time I have brought the last pkg in all of the checks have been written and the money orders filled out. This is simply a matter of knowing your customers, which ones have their stuff together and which ones don't, and working with those that don't so that your day goes as smoothly as possible. My customers appreciate my calling them because it gives them the time to write the checks and they know that I am on a tight schedule so it works out well for both of us. I know someone will reply by stating that we get 3 minutes per COD but why take all 3 minutes if you don't have to? Work smarter, not harder.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 332393, member: 12570"] This is where a cell phone comes in quite handy. I have several accounts that get CODs and they are quite slow so I call them on the road and the checks are all made out for me as I walk in the door. I also have another COD stop where I write down all of the CODs and method of payment and by the time I have brought the last pkg in all of the checks have been written and the money orders filled out. This is simply a matter of knowing your customers, which ones have their stuff together and which ones don't, and working with those that don't so that your day goes as smoothly as possible. My customers appreciate my calling them because it gives them the time to write the checks and they know that I am on a tight schedule so it works out well for both of us. I know someone will reply by stating that we get 3 minutes per COD but why take all 3 minutes if you don't have to? Work smarter, not harder. [/QUOTE]
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At What Lenghts Should Our Service Extend?
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