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Awkward encounters with people on your route
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<blockquote data-quote="Packmule" data-source="post: 871412" data-attributes="member: 33558"><p>Most of my customer contact conversations are related to my being the weather channel. IE: if the UPS man is wet, it's raining. If the UPS man is covered in white stuff, it's snowing. If I can't see you because my glasses are fogged up, that means it's cold out there. And my favorite, if UPS man had a full head of hair yesterday, but is bald today, it probably means it's windy. Point is, try a touch of humor--just keep it clean! Only takes a second or two to make them smile, but the rewards in terms of customers who appreciate their UPS man are pressed down and spilling over.</p></blockquote><p></p>
[QUOTE="Packmule, post: 871412, member: 33558"] Most of my customer contact conversations are related to my being the weather channel. IE: if the UPS man is wet, it's raining. If the UPS man is covered in white stuff, it's snowing. If I can't see you because my glasses are fogged up, that means it's cold out there. And my favorite, if UPS man had a full head of hair yesterday, but is bald today, it probably means it's windy. Point is, try a touch of humor--just keep it clean! Only takes a second or two to make them smile, but the rewards in terms of customers who appreciate their UPS man are pressed down and spilling over. [/QUOTE]
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Awkward encounters with people on your route
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