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<blockquote data-quote="chuchu" data-source="post: 880517"><p>That might cost the company money. What is good for todays corporations normally isn't in the best interests of the consumer or the employee. Just check out the junk merchandise from China on Walmart's shelves that <u><em>used</em></u> to only be "made in the USA". Our business plan and PAS decisions are modeled by the management that won't even make "marketing calls" to see how the customers feel about their delivery times when they do an OJS ride. When was the last time we heard the CSI (customer satisfaction index-remember that?) for our center or division? I keep hearing..."Just be glad you have a job". The company had be equally thankful they have bid drivers that care about the CSI of their on-area customers or the future would look awful scary.</p></blockquote><p></p>
[QUOTE="chuchu, post: 880517"] That might cost the company money. What is good for todays corporations normally isn't in the best interests of the consumer or the employee. Just check out the junk merchandise from China on Walmart's shelves that [U][I]used[/I][/U] to only be "made in the USA". Our business plan and PAS decisions are modeled by the management that won't even make "marketing calls" to see how the customers feel about their delivery times when they do an OJS ride. When was the last time we heard the CSI (customer satisfaction index-remember that?) for our center or division? I keep hearing..."Just be glad you have a job". The company had be equally thankful they have bid drivers that care about the CSI of their on-area customers or the future would look awful scary. [/QUOTE]
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