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Belligerent customers?
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<blockquote data-quote="over9five" data-source="post: 1109391" data-attributes="member: 1401"><p>Customers have to be <strong>trained</strong>. I was always a fan of the late afternoon delivery as an incentive to get them to do things my way. When they complained about it, I would say something like "Sorry sir, I'm too busy in the morning to go looking for pallets. I'll be happy to do that for you at 4:30 when I have more time, though".</p></blockquote><p></p>
[QUOTE="over9five, post: 1109391, member: 1401"] Customers have to be [B]trained[/B]. I was always a fan of the late afternoon delivery as an incentive to get them to do things my way. When they complained about it, I would say something like "Sorry sir, I'm too busy in the morning to go looking for pallets. I'll be happy to do that for you at 4:30 when I have more time, though". [/QUOTE]
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