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Bias toward "runners"?
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<blockquote data-quote="Channahon" data-source="post: 299464" data-attributes="member: 7666"><p>The best performing drivers I have observed and worked with over the years, did the job by the methods, had a smooth routine and knew their routes inside and out. The driver may not have run scratch on their route, but were acceptable performers and more importantly worked safely and serviced their customers.</p><p> </p><p>Any center management team, would have their drivers follow the methods, be safe and take care of the customers, than have drivers underallowed, due to running and not following methods or servicing the customers. Just creates more work for everyone, the regular driver and customer issues that might have to be resolved.</p><p> </p><p>As far as "runners" and "milkers", well neither employee is doing the job as it should be done.</p><p> </p><p>Just my thoughts and experience at UPS.</p></blockquote><p></p>
[QUOTE="Channahon, post: 299464, member: 7666"] The best performing drivers I have observed and worked with over the years, did the job by the methods, had a smooth routine and knew their routes inside and out. The driver may not have run scratch on their route, but were acceptable performers and more importantly worked safely and serviced their customers. Any center management team, would have their drivers follow the methods, be safe and take care of the customers, than have drivers underallowed, due to running and not following methods or servicing the customers. Just creates more work for everyone, the regular driver and customer issues that might have to be resolved. As far as "runners" and "milkers", well neither employee is doing the job as it should be done. Just my thoughts and experience at UPS. [/QUOTE]
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