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<blockquote data-quote="cheryl" data-source="post: 4751792" data-attributes="member: 1"><p><a href="https://techcrunch.com/2021/01/15/coinbase-commits-to-a-better-customer-experience-following-complaints/" target="_blank"><strong>Coinbase commits to a ‘better customer experience’ following complaints - Tech Crunch</strong></a></p><p></p><p>Coinbase has a problem. As interest in Bitcoin has soared along with its price, the popular cryptocurrency exchange has found itself the target of a growing spate of angry customers who haven’t been able to access customer service.</p><p></p><p>A quick look at Twitter tells the story. As one upset user of the service ranted earlier today: “Multiple issues over the last month which cost me $$$ several open cases and 0% response?? When are you going to help me or is it easier to just forget. This wont be so easy when your publicly traded. Will be following up with [SEC] soon.”</p><p></p><p>There are many (many) similar complaints to be found.</p></blockquote><p></p>
[QUOTE="cheryl, post: 4751792, member: 1"] [URL='https://techcrunch.com/2021/01/15/coinbase-commits-to-a-better-customer-experience-following-complaints/'][B]Coinbase commits to a ‘better customer experience’ following complaints - Tech Crunch[/B][/URL] Coinbase has a problem. As interest in Bitcoin has soared along with its price, the popular cryptocurrency exchange has found itself the target of a growing spate of angry customers who haven’t been able to access customer service. A quick look at Twitter tells the story. As one upset user of the service ranted earlier today: “Multiple issues over the last month which cost me $$$ several open cases and 0% response?? When are you going to help me or is it easier to just forget. This wont be so easy when your publicly traded. Will be following up with [SEC] soon.” There are many (many) similar complaints to be found. [/QUOTE]
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