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<blockquote data-quote="BigBrownSanta" data-source="post: 388885" data-attributes="member: 11097"><p>In a perfect world, that might work. But, in my center you have to send a message before sheeting anything as damaged. The wait time for a response is about 10 minutes... that is, if you get a response at all. Then the OMS has to ask a few questions. It has something to do with finding someone to charge the damage to. </p><p></p><p>I don't have time to wait and those Bowflexes take up valuable space on my truck. I'll deliver them and let the claims process work itself out.</p><p></p><p>The truth is, they should never have been allowed to enter the system with such cheap packaging. </p><p>I'm sure it's calculated into UPS's cost of doing business or else it would be addressed at the beginning of the shipment rather than at the delivery end.</p></blockquote><p></p>
[QUOTE="BigBrownSanta, post: 388885, member: 11097"] In a perfect world, that might work. But, in my center you have to send a message before sheeting anything as damaged. The wait time for a response is about 10 minutes... that is, if you get a response at all. Then the OMS has to ask a few questions. It has something to do with finding someone to charge the damage to. I don't have time to wait and those Bowflexes take up valuable space on my truck. I'll deliver them and let the claims process work itself out. The truth is, they should never have been allowed to enter the system with such cheap packaging. I'm sure it's calculated into UPS's cost of doing business or else it would be addressed at the beginning of the shipment rather than at the delivery end. [/QUOTE]
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