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Business development aka sales people....
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<blockquote data-quote="hudson" data-source="post: 558387" data-attributes="member: 21399"><p>Mr. Want To Retire:</p><p>I would agree with you that BD would get a less than glowing review from operational folks....On the other hand a quick survey of BD folks wold say the same thing about operational folks.....Customers leave for 2 reasons: price and operational issues. True FedEx has the same issues, but customers who are fed up with UPS can't imagine FedEx being any worse and most of the time for a cheaper rate. It's a matter of getting the customer happy on both the BD and operational ends.</p></blockquote><p></p>
[QUOTE="hudson, post: 558387, member: 21399"] Mr. Want To Retire: I would agree with you that BD would get a less than glowing review from operational folks....On the other hand a quick survey of BD folks wold say the same thing about operational folks.....Customers leave for 2 reasons: price and operational issues. True FedEx has the same issues, but customers who are fed up with UPS can't imagine FedEx being any worse and most of the time for a cheaper rate. It's a matter of getting the customer happy on both the BD and operational ends. [/QUOTE]
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