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<blockquote data-quote="soberups" data-source="post: 3387335" data-attributes="member: 14668">The underlying problem is simple, and easy to fix. Which means, of course, that it never will be.If no “€” symbol appears in EDD, you probably dont need a signature.If a “€” does appear in EDD, you probably do need a signature.But...you have no way of knowing for certain until after you hit stop complete.I got burned bad last week delivering 3 packages to a school. There was a crying kid in the office, it was crowded, and some guy was trying to deliver a copier at the same time I was there. The recess bell rang and it was noisy, so when I used CIR and hit “stop complete” I did not hear the DIAD beep at me indicating that CIR was not allowed for one package.I aleady had my next stop memorized, and I was scanning the area for kids rather than looking at my DIAD as I left. So I was 4 miles away by the time I realized that the stop had not been completed. I had to drive all the way back there to get a signature. The time I wasted doing that completely negated an entire month’s worth of time saved using CIR.If CIR is to work, they need to fix the software bug so that we know without a doubt whether or not a signature is actually required at a given stop. And they need do a better job of explaining it to the customers by giving us pamphlets to hand out rather than expecting us to do it verbally.</blockquote>

[QUOTE="soberups, post: 3387335, member: 14668"] The underlying problem is simple, and easy to fix. Which means, of course, that it never will be. If no “€” symbol appears in EDD, you [I][B]probably [/B][/I]dont need a signature. If a “€” [I][B]does [/B][/I]appear in EDD, you [B][I]probably [/I][/B][I][B]do [/B][/I]need a signature. But...you have no way of knowing for certain until [I][B]after[/B][/I] you hit stop complete. I got burned bad last week delivering 3 packages to a school. There was a crying kid in the office, it was crowded, and some guy was trying to deliver a copier at the same time I was there. The recess bell rang and it was noisy, so when I used CIR and hit “stop complete” I did not hear the DIAD beep at me indicating that CIR was not allowed for one package. I aleady had my next stop memorized, and I was scanning the area for kids rather than looking at my DIAD as I left. So I was 4 miles away by the time I realized that the stop had not been completed. I had to drive all the way back there to get a signature. The time I wasted doing that completely negated [I][B]an entire month’s worth [/B][/I]of time saved using CIR. If CIR is to work, they need to fix the software bug so that we know without a doubt whether or not a signature is actually required at a given stop. And they need do a better job of explaining it to the customers by giving us pamphlets to hand out rather than expecting us to do it verbally. [/QUOTE]

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