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Message: <blockquote data-quote="soberups" data-source="post: 3387660" data-attributes="member: 14668">So here is the scenario:You have a package for a business.You go inside and the person (whose last name you don’t know) in the office is on the phone.She reaches for the DIAD out of habit.Do you(A) hold on to the DIAD and wait for her to hang up the phone in order to explain to her that you need her last name but not her signature, or(B) Accept the signature and then get to hear your supervisor bitch and whine about a compliance metric the following morning, or(C) Accept the signature and clarify the last name, and then erase the signature and use CIR and the last name you got off of the signature to complete the stop in order to generate the metric that your supervisor is chasing?You are an IE guy and this is a real-world, legitimate methods question, so please enlighten us.</blockquote>