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C.I.R.—A Handy Guide
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 3410230" data-attributes="member: 12570"><p>We have had it (CIR) for several days now and I have to admit that I like it, even though I disagree with it. </p><p></p><p>Received my first "concern" based on CIR-----customer called in and said that I forged his name. On car told me not to worry about it and that he would call the customer tomorrow morning.</p><p></p><p>I am not going to take the time to educate each and every customer over a service change that I disagree with.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 3410230, member: 12570"] We have had it (CIR) for several days now and I have to admit that I like it, even though I disagree with it. Received my first "concern" based on CIR-----customer called in and said that I forged his name. On car told me not to worry about it and that he would call the customer tomorrow morning. I am not going to take the time to educate each and every customer over a service change that I disagree with. [/QUOTE]
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