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C.O.D. ?
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<blockquote data-quote="soberups" data-source="post: 1157263" data-attributes="member: 14668"><p>If the discrepancy is $.99 or less either way then the check or money order will automatically go through the system without triggering a COD error. I type in the amount that is on the COD tag rather than the actual amount of the check, otherwise the DIAD wont let me punch out at the end of the night.</p><p></p><p>If the check or money order is short by $1.00 or more then I make the consignee correct the error before I let them have the package. If its certified funds only, and they have a money order or certified check that is only a buck or two short of the required amount, then I will go ahead let them write a personal check for the difference. Yes, I know this is technically against the rules but if their personal check bounces then I am only on the hook for a dollar so its not like there are any real consequences for me to worry about. </p><p></p><p>If the check or money order is a buck or more too<em> much</em>, I let the consignee decide what they want to do about it. Usually, they just want their package and if the amount of the discrepancy is small enough it isnt worth their time or mine to screw around with driving down to the bank trying to cancel the original money order and replace it with a new one. Just as with a shortage, I enter the <em>correct</em> COD amount in the DIAD rather than the actual amount of the check(s) that I am collecting. The bottom line... is that paying me $45 an hour on OT to make a <em>second</em> delivery attempt on a package in order to avoid a measly $1 or $2 discrepancy does <em>not</em> make good business sense and it does <em>not</em> benefit the customer.</p></blockquote><p></p>
[QUOTE="soberups, post: 1157263, member: 14668"] If the discrepancy is $.99 or less either way then the check or money order will automatically go through the system without triggering a COD error. I type in the amount that is on the COD tag rather than the actual amount of the check, otherwise the DIAD wont let me punch out at the end of the night. If the check or money order is short by $1.00 or more then I make the consignee correct the error before I let them have the package. If its certified funds only, and they have a money order or certified check that is only a buck or two short of the required amount, then I will go ahead let them write a personal check for the difference. Yes, I know this is technically against the rules but if their personal check bounces then I am only on the hook for a dollar so its not like there are any real consequences for me to worry about. If the check or money order is a buck or more too[I] much[/I], I let the consignee decide what they want to do about it. Usually, they just want their package and if the amount of the discrepancy is small enough it isnt worth their time or mine to screw around with driving down to the bank trying to cancel the original money order and replace it with a new one. Just as with a shortage, I enter the [I]correct[/I] COD amount in the DIAD rather than the actual amount of the check(s) that I am collecting. The bottom line... is that paying me $45 an hour on OT to make a [I]second[/I] delivery attempt on a package in order to avoid a measly $1 or $2 discrepancy does [I]not[/I] make good business sense and it does [I]not[/I] benefit the customer. [/QUOTE]
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