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Message: <blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 3289427" data-attributes="member: 12570">The sole exception to the tracking numbers being sent electronically are those for call tags.I was at the UPS Store the other day and a lady was there with a package that was supposed to be picked up on a call tag. She had left it out the day before and it was still sitting there when she got home from work.  Her chief complaint was that we should notify customers as to when (what day) we will be picking up their return(s).  Since I didn't have the time to fully explain how (poorly) our call tag system works, I instead gave her our local number and my on car's name.  He suggested that she bring the pkg to the bldg, which was just a few miles away, and that we would print a new label and send it out that night.</blockquote>