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Can I post looking for help for a friend from another board?
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<blockquote data-quote="newgirl" data-source="post: 795834" data-attributes="member: 30504"><p>This is her post from another board</p><p> </p><p>"</p><p>I have never had this happen before so I really don't know what to do.</p><p></p><p>My boyfriend is not computer or internet savvy at all. He wanted to send a Christmas present to his son who lives in another town in GA, about two hours away. I told him that I could do it, so he gave me the money and the address.</p><p></p><p>I ordered something from Sears on line. BF paid extra for expedited shipping so that it would be delivered before Christmas. We ordered it on 12/18, and it was supposed to be delivered on 12/21. Well, 12/21 comes and goes and his son did not get the package. I found the tracking number and it said the item was "in transit" to Deer Park, NY! Don't ask me how that happened. </p><p></p><p>I sent a reply e-mail to UPS and told them that the item was supposed to be delivered to Cartersville, GA, not Deer Park, NY. They sent me an e-mail back saying that there was a "service disruption" and that the package was returned to the shipper. That was on 12/24.</p><p></p><p>I sent Sears an e-mail, because I was peeved that bf paid for expedited shipping for nothing. Sears replied saying that the item was going to be delivered on 12/28. Well, you guessed it, he never received it. I checked the tracking number again today and it said it was delivered to Deer Park, NY, and was left at the "front desk", with someone named Migel. <img src="http://images.lowcarbfriends.com/lcf/bbs/images/smilies/see_stars.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> WTH? So now some stranger has bf's son's Christmas present.</p><p></p><p>Ultimately, who is supposed to be held accountable for this mistake? UPS, Sears, or both? I have sent both of them e-mails and have yet to received a response from either of them. I am so peeved right now. <img src="http://images.lowcarbfriends.com/lcf/bbs/images/smilies/mad.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p></blockquote><p></p>
[QUOTE="newgirl, post: 795834, member: 30504"] This is her post from another board " I have never had this happen before so I really don't know what to do. My boyfriend is not computer or internet savvy at all. He wanted to send a Christmas present to his son who lives in another town in GA, about two hours away. I told him that I could do it, so he gave me the money and the address. I ordered something from Sears on line. BF paid extra for expedited shipping so that it would be delivered before Christmas. We ordered it on 12/18, and it was supposed to be delivered on 12/21. Well, 12/21 comes and goes and his son did not get the package. I found the tracking number and it said the item was "in transit" to Deer Park, NY! Don't ask me how that happened. I sent a reply e-mail to UPS and told them that the item was supposed to be delivered to Cartersville, GA, not Deer Park, NY. They sent me an e-mail back saying that there was a "service disruption" and that the package was returned to the shipper. That was on 12/24. I sent Sears an e-mail, because I was peeved that bf paid for expedited shipping for nothing. Sears replied saying that the item was going to be delivered on 12/28. Well, you guessed it, he never received it. I checked the tracking number again today and it said it was delivered to Deer Park, NY, and was left at the "front desk", with someone named Migel. [IMG]http://images.lowcarbfriends.com/lcf/bbs/images/smilies/see_stars.gif[/IMG] WTH? So now some stranger has bf's son's Christmas present. Ultimately, who is supposed to be held accountable for this mistake? UPS, Sears, or both? I have sent both of them e-mails and have yet to received a response from either of them. I am so peeved right now. [IMG]http://images.lowcarbfriends.com/lcf/bbs/images/smilies/mad.gif[/IMG] [/QUOTE]
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