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Can UPS Drivers do This?
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<blockquote data-quote="beentheredonethat" data-source="post: 181078" data-attributes="member: 4886"><p>Another report we have that instead of trying to fix the problems we punish the good folks too. There is a report we can run (from the web) it shows the multiple delivery attempt, but it will show the first attempt time also. On this one when you see an attempt at 10:00 and a second at 2:00 not too big of a deal. But the report also shows a first attempt at 10:29 and a second at 10:45. That's when you know there's an issue. I know a lot of the problem is top down. But we all should record the info properly. If we have a dispatch problem it won't get fixed til we show it on reports. By entering in invalid data we just hurt the customer over and over and over again.</p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 181078, member: 4886"] Another report we have that instead of trying to fix the problems we punish the good folks too. There is a report we can run (from the web) it shows the multiple delivery attempt, but it will show the first attempt time also. On this one when you see an attempt at 10:00 and a second at 2:00 not too big of a deal. But the report also shows a first attempt at 10:29 and a second at 10:45. That's when you know there's an issue. I know a lot of the problem is top down. But we all should record the info properly. If we have a dispatch problem it won't get fixed til we show it on reports. By entering in invalid data we just hurt the customer over and over and over again. [/QUOTE]
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