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Can UPS Drivers do This?
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<blockquote data-quote="Channahon" data-source="post: 182350" data-attributes="member: 7666"><p>There are companies independent of UPS that offer tracking for customers for all carriers and file guaranteed service refunds. The keep a certain percentage as a fee. </p><p> </p><p>As far as UPS, the shipper has 30 days to request a refund and if the refund meets the service failure criteria, the refund is paid.</p><p> </p><p>The next time you see a Business Development person ask them how much was refunded for your center or district. He/She should have access to that information.</p></blockquote><p></p>
[QUOTE="Channahon, post: 182350, member: 7666"] There are companies independent of UPS that offer tracking for customers for all carriers and file guaranteed service refunds. The keep a certain percentage as a fee. As far as UPS, the shipper has 30 days to request a refund and if the refund meets the service failure criteria, the refund is paid. The next time you see a Business Development person ask them how much was refunded for your center or district. He/She should have access to that information. [/QUOTE]
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