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Center instructed to ignore DIAD training
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<blockquote data-quote="scratch" data-source="post: 997322" data-attributes="member: 1674"><p>We were told to sheet damages as "Refused" before this training, which was just plain dishonest. I had three times where I was called because the consignee was tracking their packages and were mad that they showed as Refused. Showing them now as "Missed" is a step in the right direction, too bad we don't have the option of recording them as "Held For Inspection", or something like that. My Center always changes when we have new DIAD Training, I'm surprised that your center manager thinks that he is above Corporate Policy.</p></blockquote><p></p>
[QUOTE="scratch, post: 997322, member: 1674"] We were told to sheet damages as "Refused" before this training, which was just plain dishonest. I had three times where I was called because the consignee was tracking their packages and were mad that they showed as Refused. Showing them now as "Missed" is a step in the right direction, too bad we don't have the option of recording them as "Held For Inspection", or something like that. My Center always changes when we have new DIAD Training, I'm surprised that your center manager thinks that he is above Corporate Policy. [/QUOTE]
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Center instructed to ignore DIAD training
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