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Center instructed to ignore DIAD training
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 997422" data-attributes="member: 12570"><p>You may want to refrain from doing this----if a customer asks you about something within our operations you should simply tell them you are unable to comment and move on. If they persist give them the local number to the center.</p><p></p><p>We were told for years to use Future. Our center manager has not commented since we took this training so I am going to assume that he wants us to follow the new directives and will adjust accordingly.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 997422, member: 12570"] You may want to refrain from doing this----if a customer asks you about something within our operations you should simply tell them you are unable to comment and move on. If they persist give them the local number to the center. We were told for years to use Future. Our center manager has not commented since we took this training so I am going to assume that he wants us to follow the new directives and will adjust accordingly. [/QUOTE]
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Center instructed to ignore DIAD training
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