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Code 5 in DIAD?
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<blockquote data-quote="scratch" data-source="post: 575452" data-attributes="member: 1674"><p>I had a new one today. I pull up in front of a house to deliver a signature required cell phone. I scan the label and a message pops up, "Fraud Activity RTS all". I have never seen this before. We have had Code 4 for houses with DR claims, but this is a new one. My supervisor knew nothing about this.</p><p></p><p>The stop was an Add/Cut next to my area. We have had problems at this address before, with the person trying to keep things that were ordered by the previous occupant, and I think LP or my center manager has been out there over it. There was nothing in my DIAD menu to cover this non-delivery, so I entered it as "refused", and went to "X" and typed in "Fraud Activity". I was just wondering if this is nationwide.</p></blockquote><p></p>
[QUOTE="scratch, post: 575452, member: 1674"] I had a new one today. I pull up in front of a house to deliver a signature required cell phone. I scan the label and a message pops up, "Fraud Activity RTS all". I have never seen this before. We have had Code 4 for houses with DR claims, but this is a new one. My supervisor knew nothing about this. The stop was an Add/Cut next to my area. We have had problems at this address before, with the person trying to keep things that were ordered by the previous occupant, and I think LP or my center manager has been out there over it. There was nothing in my DIAD menu to cover this non-delivery, so I entered it as "refused", and went to "X" and typed in "Fraud Activity". I was just wondering if this is nationwide. [/QUOTE]
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Code 5 in DIAD?
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