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<blockquote data-quote="Just Lurking" data-source="post: 232761" data-attributes="member: 5304"><p>Non Delivery Attempt - missed. </p><p></p><p>I have warning letters that call Next Day Air - NDA.</p><p></p><p>What really drives me crazy is packages like Land Ends that put 1PM on Next Day Savers. Occasionally, people will complain that their packages are late. Try explaining to customer that 1PM means one day service in the PM time frame not literally 1 pm.</p></blockquote><p></p>
[QUOTE="Just Lurking, post: 232761, member: 5304"] Non Delivery Attempt - missed. I have warning letters that call Next Day Air - NDA. What really drives me crazy is packages like Land Ends that put 1PM on Next Day Savers. Occasionally, people will complain that their packages are late. Try explaining to customer that 1PM means one day service in the PM time frame not literally 1 pm. [/QUOTE]
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