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confused and ticked
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<blockquote data-quote="brownelf" data-source="post: 801016" data-attributes="member: 27863"><p>I've always made any DR stops that file a claim sig req from that point forward, esp now that telematics is being used and shows pkg was del to correct location. We don't get the did you del it to the right house? anymore, our follow-ups have google map satellite photos with point of stop complete noted to show customer when we do follow-ups. Thats helped many of our drivers in getting positive follow-ups on claims, as long as they're using the correct methods and stop completing at point of delivery.</p></blockquote><p></p>
[QUOTE="brownelf, post: 801016, member: 27863"] I've always made any DR stops that file a claim sig req from that point forward, esp now that telematics is being used and shows pkg was del to correct location. We don't get the did you del it to the right house? anymore, our follow-ups have google map satellite photos with point of stop complete noted to show customer when we do follow-ups. Thats helped many of our drivers in getting positive follow-ups on claims, as long as they're using the correct methods and stop completing at point of delivery. [/QUOTE]
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