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Brown Cafe UPS Forum
UPS Union Issues
Congratulations on pension increase
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<blockquote data-quote="Catatonic" data-source="post: 1136313" data-attributes="member: 7966"><p>I would and have stood up to "my word". I never deposit checks until I get full assurance from my customers that they are happy with the results. I had one customer who called me up 3 months after she gave me a check and asked me if I lost it.</p><p>I told her I was waiting on her approval for the job.</p><p>I'm also very careful about giving my word and spend as much time informing customers what they will not get as I do telling what they will get.</p><p> </p><p>I don't believe there is any corporation and few companies that stand up to their "word" anymore.</p><p>The "word" changes at a whim.</p><p>That's why all the consumer advocates warn that a guarantee is only as good as the company's word. </p><p>That usually is not worth much.</p></blockquote><p></p>
[QUOTE="Catatonic, post: 1136313, member: 7966"] I would and have stood up to "my word". I never deposit checks until I get full assurance from my customers that they are happy with the results. I had one customer who called me up 3 months after she gave me a check and asked me if I lost it. I told her I was waiting on her approval for the job. I'm also very careful about giving my word and spend as much time informing customers what they will not get as I do telling what they will get. I don't believe there is any corporation and few companies that stand up to their "word" anymore. The "word" changes at a whim. That's why all the consumer advocates warn that a guarantee is only as good as the company's word. That usually is not worth much. [/QUOTE]
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Congratulations on pension increase
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