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<blockquote data-quote="dillweed" data-source="post: 109384" data-attributes="member: 5938"><p>The 800 is a good tool as long as it's used correctly. You must have weeks, if not months of documentation, witnesses to the abuse and a paper trail of complaints made to center management. You must also be absolutely clean yourself. Squeaky clean, to be exact.</p><p> </p><p>If there are a couple people who are calling the number frequently, they are possibly abusing it and may be disregarded as troublemakers. </p><p> </p><p>I have called the number once in over 10 years and the offending pt sup is no longer with the company. <img src="/community/styles/default/xenforo/smilies/group1/laugh.gif" class="smilie" loading="lazy" alt=":laugh:" title="Laugh :laugh:" data-shortname=":laugh:" /> Took lots of time, patience and effort on my part but it was well worth it. I'm not the most popular person with management but they know I'm there to do the job right and not eat their BS. dw</p></blockquote><p></p>
[QUOTE="dillweed, post: 109384, member: 5938"] The 800 is a good tool as long as it's used correctly. You must have weeks, if not months of documentation, witnesses to the abuse and a paper trail of complaints made to center management. You must also be absolutely clean yourself. Squeaky clean, to be exact. If there are a couple people who are calling the number frequently, they are possibly abusing it and may be disregarded as troublemakers. I have called the number once in over 10 years and the offending pt sup is no longer with the company. :laugh: Took lots of time, patience and effort on my part but it was well worth it. I'm not the most popular person with management but they know I'm there to do the job right and not eat their BS. dw [/QUOTE]
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