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CPC saves the day
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<blockquote data-quote="bbsam" data-source="post: 3359016" data-attributes="member: 22662"><p>I had a fight with CPC last week. They insisted my driver missed a pickup. </p><p></p><p>I went on MyGroundBiz and pulled up the stop. GPS pinned my driver in their parking lot, 14 minutes into the window. Stop opened, “zero package pickup” entered, stop closed. Each step done in The customers parking lot.</p><p></p><p>Still they argued with me. I had to send them screen shots with the scanner GPS coordinates pulled up. Finally they conceded.</p><p></p><p>I can’t believe they don’t have access to that kind of information but they insist they don’t.</p></blockquote><p></p>
[QUOTE="bbsam, post: 3359016, member: 22662"] I had a fight with CPC last week. They insisted my driver missed a pickup. I went on MyGroundBiz and pulled up the stop. GPS pinned my driver in their parking lot, 14 minutes into the window. Stop opened, “zero package pickup” entered, stop closed. Each step done in The customers parking lot. Still they argued with me. I had to send them screen shots with the scanner GPS coordinates pulled up. Finally they conceded. I can’t believe they don’t have access to that kind of information but they insist they don’t. [/QUOTE]
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