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CPC saves the day
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<blockquote data-quote="NYCFXG" data-source="post: 3362055" data-attributes="member: 56621"><p>That doesn't matter unless they TEXT cpc using scanner or call cpc. Zero package pickup is the wrong code unless they have a contact person they spoke to and confirmed no packages. The contact person has to match the person on the order. This is all basic stuff that my terminal is extremely serious about. I have had a perfect pick up record with over 300 pick ups average a day. All of my drivers/helpers text cpc on site or my managers watch pick ups and contact CPC before problems arise. </p><p></p><p>In this case, if they were in the customer parking lot and customer was not open then it is business closed if you wanna risk it code 10 not ready. But certainly not 20 if it isn't backed up by a contact person. GPS is great and I used it to burn my drivers that lie and protect my ass if X wanted to charge me.</p></blockquote><p></p>
[QUOTE="NYCFXG, post: 3362055, member: 56621"] That doesn't matter unless they TEXT cpc using scanner or call cpc. Zero package pickup is the wrong code unless they have a contact person they spoke to and confirmed no packages. The contact person has to match the person on the order. This is all basic stuff that my terminal is extremely serious about. I have had a perfect pick up record with over 300 pick ups average a day. All of my drivers/helpers text cpc on site or my managers watch pick ups and contact CPC before problems arise. In this case, if they were in the customer parking lot and customer was not open then it is business closed if you wanna risk it code 10 not ready. But certainly not 20 if it isn't backed up by a contact person. GPS is great and I used it to burn my drivers that lie and protect my ass if X wanted to charge me. [/QUOTE]
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