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Customer question regarding releasing driver liability for deliveries
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<blockquote data-quote="chuchu" data-source="post: 865786"><p>That is how we were trained too. A signed delivery notice doesn't release the driver from responsibilty of a bad driver release charge against the driver by UPS management. We still have to be able to hide it from public view. If there is ever a claim from you (the consignee) it will be FOREVER for us to be able to leave ANY package in the future without a physical signature in person. Many customers in our area have sent letters to the local UPS center (not UPS Store!) absolving UPS of any responsibility of claims. That usually works. If you have the package address changed after it was shipped UPS will "address correct" it and there will be a charge of $5.00 for ground and $10.00 for air packages (each package) billed back to the shipper and they may bill YOU. If you are going to ship it to your place of work give the shipper your work address at the time you order it. It is actually cheaper to have it shipped to a commercial address. Also, a "shipper release" package does NOT have to be left by the driver...it is the still up to each driver to leave it (i.e. checks, medicine, etc) on the first attempt. If the pkg is not left the first time you will have to go pick it up at UPS. THANK YOU for your business!</p></blockquote><p></p>
[QUOTE="chuchu, post: 865786"] That is how we were trained too. A signed delivery notice doesn't release the driver from responsibilty of a bad driver release charge against the driver by UPS management. We still have to be able to hide it from public view. If there is ever a claim from you (the consignee) it will be FOREVER for us to be able to leave ANY package in the future without a physical signature in person. Many customers in our area have sent letters to the local UPS center (not UPS Store!) absolving UPS of any responsibility of claims. That usually works. If you have the package address changed after it was shipped UPS will "address correct" it and there will be a charge of $5.00 for ground and $10.00 for air packages (each package) billed back to the shipper and they may bill YOU. If you are going to ship it to your place of work give the shipper your work address at the time you order it. It is actually cheaper to have it shipped to a commercial address. Also, a "shipper release" package does NOT have to be left by the driver...it is the still up to each driver to leave it (i.e. checks, medicine, etc) on the first attempt. If the pkg is not left the first time you will have to go pick it up at UPS. THANK YOU for your business! [/QUOTE]
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