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Customer Service: Is your job really, that hard?
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<blockquote data-quote="Babagounj" data-source="post: 484774" data-attributes="member: 12952"><p>When Verizon started FIOS service to my town it took me countless calls to get them to wire up my condo building. They sent engineers & a crew to start the work but never sent anyone to connect the wire to the pole. I went online to anti-verizon site and read enough until I found the secret. All it took was a couple of letters to the regional & corp offices with something like presidental appeal written on them to get someone to really talk to me. They called me several times with constant updates on every detail.</p><p></p><p>I love FIOS.</p></blockquote><p></p>
[QUOTE="Babagounj, post: 484774, member: 12952"] When Verizon started FIOS service to my town it took me countless calls to get them to wire up my condo building. They sent engineers & a crew to start the work but never sent anyone to connect the wire to the pole. I went online to anti-verizon site and read enough until I found the secret. All it took was a couple of letters to the regional & corp offices with something like presidental appeal written on them to get someone to really talk to me. They called me several times with constant updates on every detail. I love FIOS. [/QUOTE]
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Customer Service: Is your job really, that hard?
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