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FedEx Discussions
Customers Closed, Volume Down
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<blockquote data-quote="MrFedEx" data-source="post: 4430066" data-attributes="member: 12508"><p>Wow, I'm agreeing with you AGAIN? IMO, customers still expect premium service when they're paying big-time money for "express" delivery. If it's a critical part for a assembly line that's down, your passport that you need to fly at 1400, or important medical supplies, the customer wants it on-time.</p><p></p><p>Dano is pretty cavalier about providing crappy service. If a customer THINKS it's important, it IS important. FedEx has totally lost sight of this crucial aspect of their business.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 4430066, member: 12508"] Wow, I'm agreeing with you AGAIN? IMO, customers still expect premium service when they're paying big-time money for "express" delivery. If it's a critical part for a assembly line that's down, your passport that you need to fly at 1400, or important medical supplies, the customer wants it on-time. Dano is pretty cavalier about providing crappy service. If a customer THINKS it's important, it IS important. FedEx has totally lost sight of this crucial aspect of their business. [/QUOTE]
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