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Customers Closed, Volume Down
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<blockquote data-quote="59 Dano" data-source="post: 4430732" data-attributes="member: 23516"><p>You don't get consistent YOY growth in volume because people aren't happy with the service you provide. Some people don't like them, just like some people don't like Express. For every person who doesn't like Ground, there are 100 who don't care if for no other reason than they are resi recipients and never see the guy. All they know is that their box of Chewy or Walmart is there at the front door when they get home from work and that's all that matters.</p><p></p><p>FWIW, I'm not a big fan of Ground but the numbers don't lie.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 4430732, member: 23516"] You don't get consistent YOY growth in volume because people aren't happy with the service you provide. Some people don't like them, just like some people don't like Express. For every person who doesn't like Ground, there are 100 who don't care if for no other reason than they are resi recipients and never see the guy. All they know is that their box of Chewy or Walmart is there at the front door when they get home from work and that's all that matters. FWIW, I'm not a big fan of Ground but the numbers don't lie. [/QUOTE]
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