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DIAD 4 Upgrade...
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<blockquote data-quote="Jack4343" data-source="post: 246244" data-attributes="member: 7328"><p>The signature problem is kinda our fault. Our center was one of the first centers to get the DIAD4. The screen didn't flip when you got into signature mode and then you handed the DIAD to the customer facing the way that it faces you, instead of flipped. Of course, being used to the DIAD 3, the customer constantly turned the thing around and then saw that it was backwards and then flipped it back the other way. We all complained about that so they upgraded the DIAD 4 to flip the screen backwards in signature mode so you could hand it to the customer to sign like the old DIAD. We saw the problem with the customer hitting the sign button right away but it was left alone. Either way (the customer hitting the sign button or turning the thing back and forth) is a time waster so what can you do?</p></blockquote><p></p>
[QUOTE="Jack4343, post: 246244, member: 7328"] The signature problem is kinda our fault. Our center was one of the first centers to get the DIAD4. The screen didn't flip when you got into signature mode and then you handed the DIAD to the customer facing the way that it faces you, instead of flipped. Of course, being used to the DIAD 3, the customer constantly turned the thing around and then saw that it was backwards and then flipped it back the other way. We all complained about that so they upgraded the DIAD 4 to flip the screen backwards in signature mode so you could hand it to the customer to sign like the old DIAD. We saw the problem with the customer hitting the sign button right away but it was left alone. Either way (the customer hitting the sign button or turning the thing back and forth) is a time waster so what can you do? [/QUOTE]
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