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DIAD 4 Upgrade...
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<blockquote data-quote="pretzel_man" data-source="post: 395002" data-attributes="member: 927"><p>What you say is absolutley true.</p><p> </p><p>UPS' technology is superior and can provide a competitive advantage. However, our people need to know how to properly use it to meet the goals that the corporate people set up.</p><p> </p><p>I think that this is why there is such varied outcomes in different centers. With the exact same technology, training and support, one center may do great and another poorly.</p><p> </p><p>From what I've seen the difference always comes down to the local management.</p><p> </p><p>I think its an interesting dilemma. I've heard some managers say to not provide more technology because our people are not able to properly use it. Others say to continue to work on the future vision and get management up to par. Personally, I'm in the second group.</p><p> </p><p>BTW, with the system mentioned here the OMS can see not only where the driver is but where he / she is GOING to be. I train our people to use that look ahead...</p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 395002, member: 927"] What you say is absolutley true. UPS' technology is superior and can provide a competitive advantage. However, our people need to know how to properly use it to meet the goals that the corporate people set up. I think that this is why there is such varied outcomes in different centers. With the exact same technology, training and support, one center may do great and another poorly. From what I've seen the difference always comes down to the local management. I think its an interesting dilemma. I've heard some managers say to not provide more technology because our people are not able to properly use it. Others say to continue to work on the future vision and get management up to par. Personally, I'm in the second group. BTW, with the system mentioned here the OMS can see not only where the driver is but where he / she is GOING to be. I train our people to use that look ahead... P-Man [/QUOTE]
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