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diad battery problems!
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<blockquote data-quote="SeniorGeek" data-source="post: 170113" data-attributes="member: 4823"><p>When I was with UPS, there were battery troubleshooting instructions for the DIAD III, and a test to perform to detect a bad battery - which could be replaced on an exchange basis. There were also spare batteries provided to each center with DIAD III. There was also a periodic process to deep-discharge the batteries, to help extend their life.</p><p> </p><p>I was not involved in the DIAD IV deployment. Did all this support go away with DIAD IV, or did the information and training get lost along the way? (I do not need an answer, but maybe some drivers, OMSes, Sups and Center Managers would benefit from the information.) It used to be that TSG would provide training to in-center staff, sometimes just in the form of a document or URL with the information.</p></blockquote><p></p>
[QUOTE="SeniorGeek, post: 170113, member: 4823"] When I was with UPS, there were battery troubleshooting instructions for the DIAD III, and a test to perform to detect a bad battery - which could be replaced on an exchange basis. There were also spare batteries provided to each center with DIAD III. There was also a periodic process to deep-discharge the batteries, to help extend their life. I was not involved in the DIAD IV deployment. Did all this support go away with DIAD IV, or did the information and training get lost along the way? (I do not need an answer, but maybe some drivers, OMSes, Sups and Center Managers would benefit from the information.) It used to be that TSG would provide training to in-center staff, sometimes just in the form of a document or URL with the information. [/QUOTE]
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