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Brown Cafe UPS Forum
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Diverting send agains to ups stores after one delivery attempt
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<blockquote data-quote="ronzo14" data-source="post: 2031915" data-attributes="member: 28151"><p>Is this happening anywhere else besides California? After one attempt packages are automatically sent to ups stores to be picked up by consigned without customer requesting it. Obviously the company is trying to save money and get more traffic to the ups stores. This is taking Union work away from our clerks by the ups stores handling them. Ups is also using non ups store locations for this and many customer complaints of missing packages when they go to pick them up and no security control.</p></blockquote><p></p>
[QUOTE="ronzo14, post: 2031915, member: 28151"] Is this happening anywhere else besides California? After one attempt packages are automatically sent to ups stores to be picked up by consigned without customer requesting it. Obviously the company is trying to save money and get more traffic to the ups stores. This is taking Union work away from our clerks by the ups stores handling them. Ups is also using non ups store locations for this and many customer complaints of missing packages when they go to pick them up and no security control. [/QUOTE]
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Diverting send agains to ups stores after one delivery attempt
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