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Brown Cafe UPS Forum
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Do customers call in and complain about you ?
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<blockquote data-quote="UPSGUY72" data-source="post: 934055" data-attributes="member: 14514"><p>Customer complain all the time. The driver didn't knock, they didn't wait long enough for me to get to the door, he was driving to fast, I need to my packages in the morning, etc. Your Sup has heard them all. </p><p></p><p>As long as you don't get into a pissing match with the customer your fine. </p><p></p><p>Last year there was a lady that called and complain day after day because the UPS driver would park in front of her house to deliver to a house across the street and her dog would go nuts. She said the UPS need to pay for her dogs Vet bill.</p></blockquote><p></p>
[QUOTE="UPSGUY72, post: 934055, member: 14514"] Customer complain all the time. The driver didn't knock, they didn't wait long enough for me to get to the door, he was driving to fast, I need to my packages in the morning, etc. Your Sup has heard them all. As long as you don't get into a pissing match with the customer your fine. Last year there was a lady that called and complain day after day because the UPS driver would park in front of her house to deliver to a house across the street and her dog would go nuts. She said the UPS need to pay for her dogs Vet bill. [/QUOTE]
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Do customers call in and complain about you ?
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