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Do you think this warning letter for a late Early AM is justified?
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<blockquote data-quote="HEFFERNAN" data-source="post: 1302004" data-attributes="member: 11315"><p>This driver is being a <img src="/community/styles/default/xenforo/smilies/group1/censored2.gif" class="smilie" loading="lazy" alt=":censored2:" title="Censored2 :censored2:" data-shortname=":censored2:" />. Period !</p><p></p><p>It's not a point of manning up or pissing off your supervisor, It's the point of destroying a relationship with a customer WHO WAS WILLING TO PAY HUGE BUCKS TO SEND AN OVERWEIGHT VIA EARLY AM. These customers don't grow on trees and losing customers this way is bad business.</p><p></p><p>We had a driver like this years ago. Eventually any over 70's were just given to the closest routes. This was way before EDD and Orion though. </p><p></p><p>I think a bonus for delivering Over 70's would appease even the strongest contract stickler.</p></blockquote><p></p>
[QUOTE="HEFFERNAN, post: 1302004, member: 11315"] This driver is being a :censored:. Period ! It's not a point of manning up or pissing off your supervisor, It's the point of destroying a relationship with a customer WHO WAS WILLING TO PAY HUGE BUCKS TO SEND AN OVERWEIGHT VIA EARLY AM. These customers don't grow on trees and losing customers this way is bad business. We had a driver like this years ago. Eventually any over 70's were just given to the closest routes. This was way before EDD and Orion though. I think a bonus for delivering Over 70's would appease even the strongest contract stickler. [/QUOTE]
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Do you think this warning letter for a late Early AM is justified?
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